Refunds and Returns
365 Days to return your product!
Thats right. In an effort to make sure you are happy with your purchase and that the product meets your needs we will refund your money up to 1 year after purchase. After that you will have to take it to a gift exchange : )
Requirements for refund:
- Items must be in new condition in original packaging
- Return must be accompanied by a receipt or packing slip showing your order number
- Contact us for a Return Authorization number prior to shipment
- Include a short note stating the reason for the return
Our goal is to provide a no hassle returns policy and refund your money quickly. To help us do this please email us or call 1-877-246-7187 with any questions or concerns regarding refunds and exchanges.
All returned / exchanged items must be in new and unused condition. Items not meeting these requirements will be returned to the customer and no exchange or refund will be issued. You, the buyer, are responsible for the shipping charges to return the item to us. On rare occasions there may be a 10-20% restocking fee for any item sent back.
Returns and exchanges should be sent to:
1201 Hwy 70 East
New Bern, NC 28560
Our goal is to give customers the best possible merchandise and service at competitive prices. We truly want to make each ride better than the last and your shopping experience better here than anywhere.